The Social Health Authority (SHA) replaces NHIF and covers Kenyans at Level 4 and 5 hospitals nationwide. Follow these steps: (1) Register for SHA at any SHA office, hospital, or online via the SHA portal. (2) Receive your member number and verify it on the Phelp Health app. (3) At a Level 4 or 5 hospital, present your member number at admission. (4) The hospital verifies eligibility with SHA and bills covered services directly. (5) For services outside the baseline cover, use Phelp Shield or crowdfunding to gap-fund the unpaid balance. Always carry your member number and a valid ID.
Step-by-Step Guide: How to Use SHA at Level 4 & 5 Hospitals in Kenya
Register for SHA, verify your member number, and access covered care at Level 4 and 5 hospitals across Kenya. This guide walks through registration, eligibility, and what to do at the hospital.