In a medical emergency in Kwale, Diani, or anywhere in the Coast Region, act fast: (1) Open the Phelp Health app and tap 'Emergency Ambulance'. (2) Confirm your pickup location or drop a pin. (3) The app broadcasts your request to all available ambulances within the nearby radius simultaneously. (4) The first ambulance to accept within 60 seconds is assigned; if none accepts, the system auto-assigns the nearest available unit. (5) Track the ambulance live on the map with ETA, driver name, and registration plate. (6) The destination hospital receives a pre-admission notification with your vitals so the emergency room is ready when you arrive. Always keep your phone charged and location services on.